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10 Best order management systems for small business

1. Ordefy

  • Best For: Small businesses needing efficient order and inventory management
  • Key Features:
    • Order management, inventory tracking, and fulfillment
    • Multi-channel integration (e-commerce platforms like Shopify, Amazon, etc.)
    • Real-time inventory updates and order tracking
    • Customizable reports and analytics
  • Pros:
    • User-friendly and quick to set up
    • Great for businesses with growing order volume
    • Seamless integration with various platforms
  • Price

2. Shopify

  • Best For: E-commerce businesses
  • Key Features:
    • Order tracking and inventory management
    • Seamless integration with Shopify store and third-party apps
    • Customer management tools
    • Multi-channel selling (sell through various platforms like Amazon, eBay, etc.)
  • Pros:
    • Easy-to-use interface
    • Great for small businesses already on Shopify
    • Integrates well with payment gateways and shipping carriers
  • Cons:
    • Limited to Shopify-based stores (not ideal for businesses with complex offline or multi-channel operations)
  • Price: Starts at $39/month

3. TradeGecko (Now QuickBooks Commerce)

  • Best For: Businesses looking for inventory and order management in one platform
  • Key Features:
    • Inventory and order tracking
    • Multi-channel integration (eCommerce, B2B, retail)
    • Customizable invoicing and shipping options
    • Integration with QuickBooks for accounting
  • Pros:
    • Easy-to-use and scalable
    • Excellent for businesses with inventory-heavy needs
    • Strong integration with QuickBooks
  • Cons:
    • More complex than basic order management tools
  • Price: Starts at $39/month

4. Odoo

  • Best For: Small businesses seeking an all-in-one ERP with order management
  • Key Features:
    • Sales, inventory, and order management
    • Customizable (open-source)
    • Integrates with other Odoo modules like accounting, CRM, and more
  • Pros:
    • Highly flexible and customizable
    • Includes both front-end (sales) and back-end (inventory/fulfillment) tools
    • Affordable for small businesses (especially the Community version)
  • Cons:
    • Can be complex to set up and learn
    • Some features are only available in the paid version
  • Price: Free for the Community version; paid versions start at $24/user/month

5. Zoho Inventory

  • Best For: Small businesses on a budget needing inventory and order management
  • Key Features:
    • Order and inventory tracking
    • Multi-channel sales (e.g., Amazon, eBay, Shopify)
    • Invoicing, shipping, and barcode scanning
    • Integrates with Zoho’s other products (CRM, Books, etc.)
  • Pros:
    • Affordable
    • Easy-to-use interface
    • Excellent reporting and analytics
  • Cons:
    • Limited advanced features compared to more expensive systems
  • Price: Starts at $39/month (free plan available with limited features)

6. ShipBob

  • Best For: Small businesses with a focus on shipping and fulfillment
  • Key Features:
    • Order management and shipping automation
    • Integrates with major e-commerce platforms
    • Warehousing, fulfillment, and global shipping
  • Pros:
    • Best for businesses that need help with logistics and shipping
    • Fast and reliable fulfillment network
  • Cons:
    • More focused on fulfillment than order management alone
    • Not ideal for businesses not involved in e-commerce or shipping
  • Price: Pricing varies based on order volume and fulfillment needs

7. Brightpearl

  • Best For: Multi-channel retail businesses
  • Key Features:
    • Real-time order and inventory management
    • Accounting, POS, CRM, and other business tools
    • Integrates with major e-commerce platforms, including Shopify, Amazon, and eBay
  • Pros:
    • All-in-one retail management solution
    • Excellent for businesses selling across multiple channels
  • Cons:
    • Can be expensive for small businesses
  • Price: Starts around $99/month (custom pricing available)

8. QuickBooks Commerce (formerly TradeGecko)

  • Best For: Small businesses that need inventory management with an integrated accounting system
  • Key Features:
    • Order and inventory management
    • Multi-channel selling (e.g., Amazon, eBay, Shopify)
    • Customizable reporting
    • Integrates with QuickBooks Online for accounting
  • Pros:
    • Strong integration with QuickBooks accounting software
    • Affordable and easy-to-use interface
  • Cons:
    • Limited advanced features compared to other systems
  • Price: Starts at $39/month

9. Cin7

  • Best For: Small businesses needing robust inventory and order management
  • Key Features:
    • Inventory tracking, order management, and B2B capabilities
    • Integrates with various e-commerce platforms and accounting systems
    • Built-in point of sale (POS) system for retail businesses
  • Pros:
    • Comprehensive inventory and order management features
    • Integrates with many third-party apps and platforms
  • Cons:
    • More advanced features can be overwhelming for small businesses
  • Price: Pricing starts at $299/month (higher cost)

10. Unleashed Software

  • Best For: Small to medium-sized product-based businesses
  • Key Features:
    • Inventory management and order processing
    • Real-time stock tracking and reporting
    • Integration with accounting and eCommerce platforms
  • Pros:
    • Easy-to-use interface for inventory control
    • Great for product-centric businesses
  • Cons:
    • Not as focused on sales and customer management
  • Price: Starts at $349/year (around $29/month)

11. Skubana

  • Best For: Small businesses scaling fast
  • Key Features:
    • Inventory and order management across multiple sales channels
    • Automates order routing, fulfillment, and inventory syncing
    • Analytics and reporting tools
  • Pros:
    • Great for businesses expanding rapidly
    • Scalable and feature-rich
  • Cons:
    • May be too complex for very small businesses
  • Price: Custom pricing based on business size and needs